Skip Navigation

TUFCU Policies

TUFCU ‘s Online Privacy Policy

Toledo Urban Federal Credit Union is committed to making available financial products and services that will enable its Members to meet their financial goals. The protection of our member’s privacy and the safekeeping of confidential information is of utmost concern to Toledo Urban Federal Credit Union. It is the Credit Union’s intent to comply with all applicable laws and regulations concerning the treatment of both Member and non-Member information, and educate our Members as to their privacy rights under law and their responsibilities to safeguard their financial information. This policy outlines the purposes for which Member information will be collected and released.

Information Collected

The Credit Union will only collect the information necessary to establish an on-going relationship with Members and joint accountholders. Information on an individual Member may be collected from a variety of sources, including the member’s signature card, loan application, and credit bureaus. Furthermore, the Credit Union will take reasonable precautions to protect the accuracy and reliability of Member information. Our Members will always have the opportunity to review their information and make necessary changes to ensure our records are complete and accurate.

Information Shared with Affiliates and Third Parties

The Credit Union will not sell nonpublic personal information on its Members to any third party. The Credit Union may disclose nonpublic personal information about an individual Member or Members with the member’s consent, in order to effect a transaction, to protect the Credit Union’s interest, or for other purposes permitted by law and regulation.

Third Party Privacy Standards

The Credit Union will only disclose nonpublic personal information about its Members to affiliates and third parties who demonstrate a consistent commitment to the protection of confidentiality of Member information, and who have adopted privacy policies comparable to those adopted by the Credit Union.

Security and Confidentiality

As part of the Credit Union’s commitment to protect the confidentiality of Member account information, the Credit Union will establish procedures for periodically training staff on the importance of Member privacy and the Credit Union’s privacy policy. Staff will only be permitted to access Member account information when necessary for business reasons. Finally, the Credit Union will establish appropriate security standards to protect against unauthorized access to Member information.

Availability of Policy

It is the policy of the Credit Union that this policy will be made available to any consumer requesting it.

Please direct any questions you may have regarding Toledo Urban Federal Credit Union’s internet Privacy Policy to TUFCU.

Toledo Urban Federal Credit Union
1441 Dorr Street
Toledo, Ohio 43607
Phone: 419.255.8876

USA Patriot Act

Member Identification Requirements

In accordance with Section 326 of the USA Patriot Act, applicants for new accounts are requested to provide current picture identification that verifies identity including name, address, and other identifying information.

In some cases, identification will be requested for current Members if original documentation was not obtained with the opening of the account. In all cases, protection of our Members’ identity and confidentiality is our pledge to you.

We proudly support all efforts to protect and maintain the security of our Members and our country.